Not Sure What Is Wrong? – Phone Diagnostics

Something is wrong with your phone and you need the expert to examinate it ?

Let us run your phone / tablet through some set of tests and find the reason of the fault. This service includes price estimation for solution to the problem.

We recommend the diagnostic service when you are not sure if there is more than one problem after liquid damage. In a case of a serious accident when you device behaves unexpectedly, we recommend to use the diagnostic service.

Please choose one of those 2 directions – to fix the phone or to save the data. One does not exlude another but sometimes we need to reload the software what wipes the data. Some of procedures may by risky for the data. Please let us know if your files are the priority.

The diagnostic service includes visual inspection, washing and cleaning of the motherboard after liquid damage, using multimeter to check the motherboard, swapping all parts around the motherboard to localise the actual problem. We also check batteries, charging ports and screens if there is any sign that it is actually the issue.

Diagnosing of the phone may be sometimes limited to replacement parts which are available. For example if you send us less common mobile phone with unusual problem, we may not have parts to swap them and check if this causes the issue. This is why we suggest you to send us an email mentioning kind of the device and the problem related before ordering this service.

At the end when we find that the device is not repairable, we may offer you buying it off you for parts. You can choose to sell it or to get it returned.

about that before we proceed.

About the warranty for water damage service.

The water damage cleaning service does not guarantee that your phone will be functional after work. It only guarantees that it has been professionally cleaned. There is no warranty. If there are any issues arising later after we have completed the cleaning, this only means that some components had some partial damage already but could not be seen. If we have replaced anything for your phone to work, we guarantee those parts to work for 6 months. In any case, the fee is not refundable.

Optionally, we can provide you with pictures of the work that we have completed. We will show you the phone before and after the water damage cleaning. Please ask before we start the job.

Please note: If you phone does not work after cleaning or you don’t agree with the cost for fixing it, there will be charge for water damage cleaning fee as we have spend few hours following all repair procedures.

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