Select the service that best describes the fault with your iPhone.
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ASUS Repair

How does it work ?

Windows System Installation / Repair

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Laptop Charging Port Repair

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PC / Laptop Hard Drive Replacement Service

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Windows Virus Removal Service

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Overheating Cleaning Service

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Laptop RAM Memory Upgrade Service

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Laptop Data Recovery

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Laptop LCD Screen Repair

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Laptop Keyboard Repair

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Laptop Liquid Damage Cleaning

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Laptop Motherboard Repair

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Hard Drive To SSD Upgrade Service

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Not Sure What Is Wrong? – Phone Diagnostics

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Opinions about ASUS repair service

  • I’ve broken my phone three times now & This place is hands down the best to get your phone fixed! You can’t beat these prices and Ahmed absolutely wonderful service... read more

    Talisha Smalls Avatar Talisha Smalls
    3 5 月, 2022

    They are the best in town!! Fixed my phone and my Xbox same day with a very reasonable prices. Explained to me everything and how to fix it. They are... read more

    Arely Ordoñez Avatar Arely Ordoñez
    2 8 月, 2022

    Excellent customer service. Certified Master Device Technicians. Knowledge & Precision. Any device, smartphones, tablets, laptops (windows or apple), Playstation, Xbox, etc. And a variety of accessories and phones, computers, gadgets... read more

    chon stx Avatar chon stx
    3 5 月, 2022
  • Amazing prices and good customer service with good energy! Lol and can’t beat the service and prices!

    Davina Allick Avatar Davina Allick
    3 7 月, 2022

    So I recently went to go fix my mouse button since it was cracked and m phone was working fine until a day or two later my phone wouldn’t turn... read more

    Michael Aguilar Avatar Michael Aguilar
    3 7 月, 2022

    The sweetest customer service on the south side of Charlotte Nurys hit her up if any device problems

    Roshad Baker Avatar Roshad Baker
    3 4 月, 2022
Carefully Checked Before Return

All devices are quality tested after the repair.

Free Insured Return Delivery

Tracked postal return of your device. Get it back on time.

Our Repairs Come With Warranty

Fixitshanghai cares after the repair. Terms and conditions apply.

Send your ASUS …

1-5 days turnaround for ASUS repair when you post it. Choose service from the website, enter your details and send it.

… or bring it in for same day repair

Book an appointment for your ASUS repair in our store. Get it fixed while you wait, usually in under 2 hours.

ASUS repair specialist

We offer  comprehensive, high standard laptop repair services . Send it in for safe online repair or use our booking calendar and visit our Fixitshanghai store in Shanghai.

We deal with all Asus laptop problems, starting from physical damages like broken screen, water damage or hinges problem but we also fix motherboard problems that require soldering skills and replacing components on the motherboard. If your laptop if fine, just runs slow, we can refresh its software or offer upgrade services, depends on the Asus model that you have. If you have lost your data, we may offer you data recovery service.

There is many Asus laptop types  that may need different replacement parts for the repair. Send an e-mail or just give us a call to identify your Asus laptop model.

Choose the service that best describes problem with your Asus laptop. If the required service is not there, you may ask us for a quote or bring / send your laptop for the diagnostics.

Fixfactor cares also after the repair. All our repair services come with warranty. Satisfaction guaranteed ! Don’t just take our word for it, read what customers say on Google or Smartshanghai.

Your files are safe.

Your files stay safe for the whole process of the repair and we don’t delete your data. If the data privacy policy is still your concern, we can remove the data storage which holds all of your files and leave it with you. We have our own flash storage to test most of Asus laptops.  This option is possible for hardware repairs only, for any software repair, you will need to leave your Asus laptop storage drive with us. 

We fix common technical issues

Each repair we start with diagnostics to localise
source of faults and apply correct solution.

Broken LCD screen replacement service

We can change the broken front glass or the screen your Acer laptop. We can replace it in matter of hours. Parts are genuine, with the same functionality as original. There is many different screen models so we need to order replacement parts first. 

Faulty keyboard repair

The keyboard is the main input method for your Acer laptop and any fault have an impact to the usability of the computer. The keyboard usually gets damaged from the liquid or improper clean up. We replace the keyboard on your laptop within 1 day, once we get it. We support most Acer laptops, please inquire before sending or bringing your laptop.

Trackpad repair

We can replace the trackpad on your laptop. The repair takes few hours. We use only genuine trackpads, new, with 6 months warranty. Please send us a quote first so we can check replacement parts availability.

Overheating repair

As the Acer laptop gets older, the cooling system may be blocked by dust or the fan become noisy. Your laptop will get hot and hotter. This simple issue may lead to very serious problems such as graphics or processor failure so it’s important to get it sorted as the laptop is still functional.

Water damage repair

Usually only the keyboard stops working after contact with the liquid. Acer laptop rarely survives contact with water and it can be very difficult to fix them. However we specialised in this type of repairs so if we cannot fix it, nobody can!

Faulty motherboard repair

Motherboard is the brain and the heart of your laptop. It is an integrated circuit board where if anything fails, usually manufacturers say that the whole parts needs to be changed. We can fix most of parts of the logic board using high end tools and parts. If it cannot be fixed, only then we offer to replace it.

Battery replacement service

We can replace the battery of your Acer laptop. The battery may need replacing after already 1 year of use, improper and too frequent charge or water damage. The battery type we use is the highest quality part and it comes with 6 months warranty.

Software issues repair

If you need any Windows help when your computer becames very slow, you the Windows does not start up or you want your data to be recovered, we are here to help. We can fix the Windows 7, 8 or Windows 10, help you With upgrade to latest Windows or reinstall the system when it becomes not stable. We can backup your data if you need it too.

Frequently asked questions

What quality replacement parts do you use to fix iPhone ?

We use highest quality replacement parts to fix your iPhone. All parts are tested before we fit them. Screen replacements are iPhone same specification, expect perfect repair.

Will my phone stay waterproof after repair ?

We use highest quality parts and bonding material but we cannot be responsible for your waterproof phone to be water resistant after repair as this is a subject to the manufacturer’s internal tests when they manufacture the phone. Although we believe that it should be water resistant to some degree, you expose it to water at your own risk.

Do you offer warranty on all iPhone repairs ?

We offer warranty on all hardware repairs except liquid damage. The warranty covers parts and labours. Software repairs can be guaranteed but depends on the problem. You will be informed once we diagnose the problem with your phone.

Are your iPhone repair prices negotiable ?

Please tell us how much you can pay for the phone repair. In many cases we can offer you a discount. Yes, we are open to negotiations.

How long does it take to fix my iPhone if I send it ?

There are few factors determining time of the repair. For services that we have parts in stock, we are return it fixed within 5 working days or for next day if you choose priority repair. For water damaged phones, diagnostic service or software issues, the repair may take few days. If we need to get parts for the repair, this may take also few more days. Always contact us first to avoid the disappointment.

Do you delete data from the phone when you repair it ?

We never delete your data. Your files stay intact for the whole process of the repair. Although we ask you for the password, we only use it to test the phone after repair. We guarantee the discretion. Please check our privacy policy. At the same time, we are not liable for your data loss if that happens as a result of unforeseen complications.

What if my iPhone cannot be repaired ?

Once we receive the phone for the repair, we will check the problem by running if thought set of diagnostic tests. If we find that the phone cannot be repaired because of the damage being too complex, we will inform you about this and ask for a diagnostic fee. If we fail to repair your device and this is our fault, we don’t charge you and we will return the device for free. This includes if the repair take longer than we agreed, when we order wrong replacement parts or if we fail to diagnose the problem correctly. In such cases, you have the right to cancel the repair and request the return. Those are very rare situations as we treat each repair individually.